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Monthly Archives: January 2016

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OTRS: POP3S on new Gmail account doesn’t work

January 25, 2016 admin Leave a comment

I’ve just spend 45min figuring out why there is no way to get OTRS fetch mails from a new gmail account by POP3S.
The only error was “Failed to authenticate login john@doe.com on pop.gmail.com.” but user and password were both correct.
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